Businesses can start by evaluating their current processes, technology infrastructure, and digital literacy levels. Conducting a gap analysis helps identify areas needing improvement. Tools like digital maturity assessments and frameworks, such as the Digital Transformation Model (DXM), provide structured approaches to evaluate readiness. Key factors to assess include leadership commitment, employee skills, customer expectations, and financial resources.
%%CHANGEAUTHOR%% set %%AUTHOR%% as the author of the ticket